An Asian woman and a Black woman have a serious conversation.

Embracing Difficult Discussions: How to Have a Crucial Conversation

When we avoid difficult conversations, we trade short-term discomfort for long-term dysfunction.

– Peter Bromberg


ACTIVITY

  • Review the provided resource
  • Identify which elements of crucial conversations you struggle with and which you do well with
    • It may help to think about the most recent and/or most difficult crucial conversation you’ve had
  • Using the resource, brainstorm ways you can leverage your communication strengths and develop your areas of improvement
  • Revisit this activity and your own reflections before your next crucial conversation. Apply. Reflect again.

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